Terms and Conditions
Payments: A deposit in the amount of 50% of the total rate, including taxes and either the security deposit or Vacation Rental Damage Protection fee, is due upon making the initial reservation. The remaining balance is due in full thirty (30) days prior to arrival date. Full reservation payment is due at the time of booking if the arrival date is 30 days or less from the date of booking.
Guest have the option between a $1500. Security Deposit or purchasing the Vacation Rental Damage Protection plan for $49.99.
Vacation Rental Damage Protection: The Vacation Rental Damage Protection plan covers unintentional damages to the property that may occur during your stay up to $3,000. We ask that all damages be reported to management immediately. Terms and conditions apply.
Security Deposit: The $1500. Deposit will be used for any damages that acquire to the unit during the guest stay. Damages include but are not limited to stained towels, broken glassware or dishes…etc. The deposit will be refunded within 3-5 business days after checkout.
Damages: Any material damage to the Rental Property will be deducted from the Security Deposit. If damages exceed the $1500. Deposit the additional amount will be charged immediately to the Guest credit card on file (unless unintentional damages falls under the purchase of Vacation Rental Damage Protection plan.) Guest, in signing below, assumes full responsibility for any items damaged due to misuse or negligence or action on guest`s part.
Guest is responsible for notifying Moore Amelia Island Rentals, LLC immediately upon check-in if the Rental Property is found in less than good condition or any damage is noted. If damages occur during your stay, please notify us immediately.
We ask our guests to report any breakage or damages to us upon occurrence, prior to check out and settle the matter prior to leaving. If there is any damage to the Rental Property or its furnishings, the Guest does agree to be responsible for the cost to repair any damages done by either Guest or Guest family. All Rental Properties are inspected after each Guest by a property inspector and reported to Moore Amelia Island Rentals, LLC for appropriate billing.
Refunds: A refund of the deposit less than ten percent (10%) will be given for a cancellation made thirty (30) days or more before the arrival date. No refund will be given for cancellations made less than thirty (30) days of the arrival date. Refunds will not be given for late arrivals or mechanical failure of items such as an air conditioner, TV, dishwasher, washer/dryer, or other such items. We recommend Travel Insurance.
Travel Insurance (Guest Protection): Travel Insurance will protect you in the event of a cancellation inside our cancellation window. It will provide reimbursement of all pre-paid non-refundable cost for a covered reason. There are also travel delay and travel interruption benefits, as well as, $25,000. In medical coverage and rental care damage. Cost is 6.95% of total reservation cost.
Check-In time: 4:00pm
Check-out time: 10:00am
Cleaning: Cleaning fees are charged for all rentals. You are responsible for the cleaning of your unit during your stay and for leaving the unit in good condition at checkout. You are expected to clean all dirty dishes, place all dirty towels and linens in laundry room, take trash to outdoor cans, and to put all furniture back to original locations.
If extraordinary cleaning is required the cost will be charged to the guest card on file.
ALL PROPERTIES ARE NO PETS AND NO SMOKING UNLESS SPECIFIED. Additional fee will be charged if odor is detected.
The MAXIMUM number of overnight guests is determined based on house size and is listed in the house details. Children under the age of 3 is not included in total. At any time no more than the listed maximum number of guests may be in the home unless prior approval is provided. Additional charges may apply.
Age Requirement- Guest represents, guest reserving and occupying the property must be at least 25 years of age. The person signing the contract must occupy the property the entire length of the reservation. Where this “Age Requirement” policy is violated and the majority of unrelated Guests occupy a home are found to be under 25 years of age they may be evicted and all monies paid will be forfeited.
Entry and Inspection: Moore Amelia Island Rentals, LLC will have the rights to enter the premises pursuant to state law; (1) In case of emergency, without prior notice. (2) to make necessary repairs, alterations, improvements, supply necessary or agreed services, exhibit the premises to prospective or actual purchasers, mortgagees, Guests, workmen, insurance agents, or contractor
No illegal substances are permitted on the property.
Quiet time- the noise curfew is 10:00pm in all residential areas and all guests are expected to comply.