Guest Reviews

Great experience which I didn't expect because of a problem which the rental company and owner tried to make us happy.

Proprty was clean and everything we hoped it would be and the place was well stocked.

The phone was always answered immediately and Dana was helpful and friendly.

The internal property was great! The outside was below standard.

First name only please. As previously stated everyone was great to work with and very helpful. !

Great place to stay, fabulous location, and equipped with everything you need for a very pleasant stay. Less than a five minute walk to the beach and a nearby restaurant. Many other restaurants, grocery stores, pharmacy, etc. are all very close by.

Easy to work with

Had a wonderful stay

I interacted with Chasta and her team several times before arriving. Great service and friendly! They provided the address early so I could get HelloFresh food ordered ahead of time. They also went above and beyond to see if the unit might be available early. I didn't just get a stock answer of "not till 4:00". They actually reached out to get the status of the cleaning work. Great people!

MINOR comments: - Cleanliness 5 STAR - We LIKED the soap and shampoo travel sizes supplied! nice touch!

Brett and Chasta made quick responses to our needs and were a delight to work with.

The Omni Resort is perfect for us to spend a few days each year and this condo in the Sandcastle was as good as it gets, location, view, accommodations and anything you may need is there as well as friendly and immediate attention to questions.

Everyone at MAIR is super kind and responsive to all emails and phone calls. A+ customer service !

I absolutely love the Moore's and Dana. You feel like you are dealing with friends. Next year will be our 4th February with them.

Fabulous- wish you had more units there. Our Virginia friends are jealous and want to come.

Our condo was perfect and it was everything that was advertised! The condo was not too far from the Fernandina Beach area. I am going to miss my morning walks/runs on the beach and through the Ritz Carlton neighborhood! We can't wait to go back.

A great place in a very good location.

Dana was very helpful and pleasant.

Dana, Chasta and Brett addressed all of our needs/concerns promptly (and pleasantly). Great team, responsive, easy to work with.

This location is awesome. The house is perfect for a couple or young family. The kitchen was well stocked, beds very comfortable, overall clean. We really enjoyed our month long stay.

As I said earlier, working with Dana is a pleasure

Beautifully decorated with everything you might need in the kitchen. TVs everywhere.

Super easy and available to answer questions

Great spot in the Omnis property! Loved the beach and the condo was perfect for the kids! Loved the entire development and having the hotel so close was also great!

Dana was very helpful, friendly and highly responsive to all our questions and quick to address any issues. We found that the electric grill wasn't working and notified her. She offered to have someone go to Lowes to get a new one, but another staff member remembered that there was a grill in the garage, under the stairs. He even offered to come over and assemble the grill on Christmas Eve. When the pool pump froze and fractured, Dana had the pool repairman over that same day.

We really enjoyed our stay at the Pelican's Nest Egg. The applications on the television provided a great variety of entertainment options. We appreciated that there were bikes available for our use. We would recommend including the bikes, beach towels, cart, chairs, etc... on the list of amenities. These items were greatly appreciated. Thanks again for taking such great care of us.

This was a great unit. We have stayed in a lot of places in this complex and this place was fantastic! Nicely redone and had everything you needed!

Everyone is very helpful.

Great location

The team was terrific..Chasta, Brett and Dana took care of us with everything that would make us comfortable.over and above!

We enjoyed the entire experience while we waited for our home to be built! This is a great place to visit, live and stay.

we never saw staff and we didn't need to. Our communications was by email and served out purposes perfectly.

We have stayed here several times and they have all been wonderful in every way.